Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • GS

    “Good morning Mike,

    Thanks for the kind words, as well as all of your assistance with this. Your level of engagement and support with this has been nothing short of fantastic.
    I greatly appreciate all your efforts to go the extra mile here. There are a number of very good insurance producers out there, but I can honestly say that
    it has been awhile since I’ve experienced this level of assistance and support from an insurance agent, and it’s like a breath of fresh air to me.

    Thanks again for all your efforts, Mike. You are appreciated.

    Have a great remainder to the week.

    Kind regards,

    Gregory S. Ellis, CQIA
    Senior Risk Engineering Consultant – NorCal Region
    Risk Engineering Organization

  • C
    You and your team have been delightful over the years.

    “You and your team have been delightful over the years. Such a great group of people to work with and always looking out for Tim and his companies, I cannot be more grateful. My only regret was not being able to meet with you face to face but here is a big hug and my thanks for all you have done.”

  • C
    I'm going to start by saying you guys rock!

    “Celine,

    I’m going to start by saying you guys rock! Unfortunately I’v had to call twice this year for two different incidence something we have really done in twenty one years in business. Both times that I’ve called your company has been super helpful and guided me through the process. Thank you so much for your exceptional customer service.

  • CR
    Thanks for making my job easier.

    “I called your office and spoke to Carrie. She was extremely helpful and courteous in trying to get the correct VIN #. I think she tried every avenue she could to help. I just wanted to let you know you have a wonderful teammate. People always tell you the bad that people do and they forget to mention the good. Thanks for making my job easier. Thanks Mike..and thank you for being who you are. I feel your care, commitment, and loyalty not only as a business alliance but as an individual. That for me is invaluable and certainly not insurable!”

  • CR
    ...great customer service...

    “You have no idea how much I appreciate her great customer service, she will always go the extra mile to help me and put out with my sometimes damn ass questions.”

  • CR
    ...your quick response was greatly appreciated.

    “Just wanted to thank you for getting me the corrected proof of insurance for DMV that I requested yesterday, your quick response was greatly appreciated. Thanks again!”

  • CR
    YOU’RE THE BEST!!!!!!!!!!!! Thanks!
  • CR
    Thank you Mike – as always you are appreciated more than you know!
  • DS
    So glad to work with such a team.

    “Thank you both for all the work to get this cert. So glad to work with such a team.”

  • JV
    ...your company consistently does the best overall job.

    “I want to thank you, Serena, and the rest of your staff for the outstanding job your firm does for us.

    Some firms make an insurance sale, and then are passive and invisible until renewal time. Your firm is the opposite– you proactively “look and listen” for potential problems throughout the year, offer suggestions, answer questions rapidly and thoroughly, and then at the end of the policy term make sure that the renewal is in the client’s best interest– with rates, terms, coverage, exclusions, etc.

    We’ve worked with several firms over the years, and your company consistently does the best overall job. I sure appreciate it!”